Each Era comes along with its own terms and jargon. If we look back on the past decades, in the 80s we’d talk about ‘Advertising’ to refer to the way of communicating a product or service’s assets with the aim to persuade or manipulate a massive audience. Moving on to the 90s, people would start talking about ‘Corporate Image’ and ‘corporate values’, as instruments to encourage consumers to behave in certain ways; from the year 2000, expressions like ‘Experience Design’, ‘User Centered Design’ and ‘Branding’ have appeared in the worldwide market scene and have awoken many controversies on how to engage ad-sceptic consumers in an interconnected technology-driven world… So, what should we be talking about nowadays?